Terms & Conditions

Welcome to Una Health, a division of Una Vita AB (organization number 559465-7289), dedicated to offering preventative healthcare services with a focus on longevity. Our aim is to empower our clients on their journey towards a healthier, longer life through a comprehensive suite of services, including medical consultations, personalized health coaching, and extensive diagnostics.

By accessing or utilizing any of the services provided by Una Health, you (the "User") agree to be bound by these Terms and Conditions ("T&Cs"). Please ensure you read and understand them fully.

Una Health is dedicated to providing a comprehensive suite of preventative healthcare services. These services are designed to empower individuals on their journeys towards improved health and longevity and include:

Medical Consultations: Available both in-person and remotely via our EHR system, HLTHY, or through text communication on our mobile application powered by Zenfit.

Health Coaching: Personalized coaching from medical professionals and certified personal trainers, accessible via text.

Personalized Health Programs: Tailored training programs, nutrition plans, supplement and recovery protocols.

Prescriptions: For primary prevention, issued by licensed medical professionals.

Diagnostic Testing: A wide range of health diagnostics, including blood work, radiology, DEXA scans, and VO2max assessments, among others.

These services are intended to complement, not replace, your primary healthcare provider.

Services are designed for individuals over 18 years of age, possessing a Swedish personal identification number and BankID.

Users are expected to:

  1. Provide accurate and complete health information.
  2. Respect the intellectual property rights of Una Health and its partners.
  3. Cancel consultations or other services at least 3 days in advance. Failure to comply may result in cancellation fees.
  4. Comply with Swedish laws and act with common decency, refraining from harassment, violence, hate speech, and other inappropriate behaviors. Failure to adhere to these standards may result in termination of access to the services.

In accordance with the General Data Protection Regulation (GDPR) and the Swedish Patient Data Law (PDL), Una Health is committed to protecting the privacy and security of your personal and medical data. Data is collected, stored, and shared with our software partners, including HLTHY, Giddir, Evidia, SYNLAB, Unilabs, InfoSolutions, and Zenfit, for the sole purpose of providing and enhancing the services offered to you. We do not share your data for marketing purposes. All medical data is treated with the utmost confidentiality and in compliance with PDL.

In line with GDPR, users will be notified of any data breaches affecting their personal data within 3 business days, including details of the breach, potential impacts, and measures taken in response.

We collaborate with various partners, including but not limited to HLTHY, Giddir, SYNLAB, Unilabs, Evidia, and others, to facilitate the delivery of our services. Information shared with these partners is governed by strict confidentiality and data protection agreements.

Our website uses cookies to improve user experience, in accordance with standard practices. By using our website and services, you consent to the use of cookies as described.

Methods: Payments can be made via credit/debit cards through Stripe, Swish, or via invoice for corporate clients.

Terms: Payment is required in advance upon the booking of consultations or within 10 days when invoicing. Subscriptions are billed quarterly and can be canceled at any time. A full refund is available if the service is canceled before commencement. No refunds are provided after the service has started.

All content, materials, and intellectual property related to Una Health's services are the exclusive property of Una Vita AB. Unauthorized use, reproduction, or distribution is strictly prohibited.

We adhere strictly to Swedish healthcare regulations, ensuring compliance with PDL, PSL, PL, and HSL, and are regulated by IVO.

  1. Limitation of Liability and Disclaimers

Una Health provides its services on an "as is" basis, with no implied warranties beyond those required by law. Liability is limited to the fullest extent permitted by law. Users engage with services at their own risk, with Una Health not liable for indirect damages.

  1. Jurisdiction and Dispute Resolution

These T&Cs are governed by Swedish law. Any disputes arising from or related to the use of Una Health's services will be subject to the jurisdiction of the Stockholm Chamber of Commerce, to the extent legally possible.

  1. Termination of Service

Una Vita AB reserves the right to terminate a user's access to services at any time for breach of these T&Cs, without liability.

  1. Feedback and Complaints

Feedback and complaints can be directed to info@unahealth.se. We are committed to addressing all communications promptly and effectively.

  1. Changes to Services and T&Cs

Una Health reserves the right to modify services and these T&Cs at any time. Users will be notified of significant changes to services or terms.

  1. Definitions

"Services" refers to all healthcare services provided by Una Health, including consultations, coaching, and diagnostic testing.

"User" is any individual who accesses or uses Una Health's services.

"T&Cs" stands for these Terms and Conditions.

"GDPR" is the General Data Protection Regulation enacted by the European Union.

"PDL" refers to the Swedish Patient Data Law.

"PL" refers to the Swedish Patient Law.

"PSL" refers to the Swedish Patient Security Law.

"HSL" refers to the Swedish Healthcare Law.

"IVO" refers to the Swedish Governing Body Inspektionen för Hälso- och Sjukvård.

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