Privacy policy

• Introduction

Una Health, a service by Una Vita AB (organization number 559465-7289), is committed to protecting the privacy and security of our users' personal and health-related information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data.

• Scope and Consent

This Privacy Policy applies to all personal and health-related information collected through our services, websites, and applications. By accessing and using Una Health, you consent to the collection, use, and sharing of your information as described in this policy.

• Information Collected

We collect information necessary to provide our services, including:

1. Personal Identification Information: Name, date of birth, Swedish personal identification number, contact details..
2. Health Information: Medical history, consultation notes, diagnostic results, treatment plans.
3. Usage Information: Service interaction data, device information, IP addresses.
4. Information is collected directly from users, through healthcare services, and via technology like cookies.

• Use of Information

Your information is used to: Provide personalised healthcare services, communicate important service and account updates, enhance service quality and develop new features and comply with legal and regulatory obligations.

We process your data based on consent, contractual necessity, and our legitimate interests in providing healthcare services.

• Data Sharing and Disclosure

We share information with healthcare professionals, diagnostic labs, and technology partners solely for the purpose of delivering and improving our services. We ensure all partners comply with data protection laws.

Information may also be disclosed if required by law or to protect the rights and safety of our users and the public.

• International Data Transfers

If data is transferred outside the EEA, we implement standard contractual clauses and other mechanisms to ensure data protection.

• Data Retention

We retain your information as long as necessary to provide our services and as required by law. Health data retention complies with healthcare regulatory requirements.

• User Rights and Choices

You have the right to access, rectify, erase, restrict, and port your data. You can object to processing and withdraw consent at any time. Requests can be made via the contact details provided below.

• Data Security

We employ robust security measures to protect your data against unauthorised access, alteration, and loss. This includes encryption, access controls, and secure storage practices.

10. Cookies and Tracking Technologies

We use cookies and similar technologies for website functionality, analytics, and service improvement. Users can control cookie settings through their browser.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children without parental consent.

12. Links to Other Websites

Our services may include links to third-party websites. We are not responsible for their privacy practices.

13. Changes to the Privacy Policy

We may update this policy to reflect changes in our practices. Significant changes will be communicated to users. We encourage regular review of our policy.

14. Contact Information

For privacy-related inquiries, contact: Una Health (Una Vita AB) at email info@unahealth.se.

Data Protection Officer: Johan Hedevåg at email johan@unahealth.se.

15. Governing Law

This Privacy Policy is governed by Swedish law, without regard to its conflict of law principles.